FAQ

FAQ's

What size inserts do I need?

To find the size Inserts that suit your planning style, head over to our Size & Compatibility page. If after looking there you still need advice email us at: hello@thedaizychain.com 

What Paper do you use?

We use 120 GSM which is thicker than your average copy paper and allows for minimal bleed through with most pens. It is high quality, bright white with a smooth finish.

I ordered the wrong size Inserts.

This happens from time to time. Please see our Return & Exchanges page   If you need help in finding your correct Insert size check out our Size & Compatibility page.

There's a mistake in my order.

As most of our products are handmade human error can happen from time to time, if you believe I have made an error on your order or product, Please firstly accept my apologises for the inconvenience, then send me an email at hello@thedaizychain with your Customer Details, Order Number and photos of any errors, and once we receive your email we will contact you to arrange a replacement or a refund.

Do You Accept Custom Orders?

To keep our processing times short, I am sorry but we are not taking custom orders at this point in time.